About | Luis Oreamuno

The Team

The Team · Strategyzer

ServiceNow

ServiceNow · Vienna

Austria

Austria · Now

In the field

In the field · LATAM

Building environments where people and organisations genuinely thrive together.

Fifteen years across education, healthcare BPO, advertising, NGOs, recruitment, innovation consulting, enterprise SaaS, and now my own sabbatical project. The common thread is the same job: figure out where the real problem lives, and build the system that surfaces it.

When your entire childhood is change, disruption stops being something that happens to you. It becomes something that empowers you.

Español · Native | English · Native | Deutsch · B1

Three continents. Ten countries. One thread.

See the geography of my career
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The geography of my career

Lima to Gmunden

  1. 1984–1985

    Lima · Peru

    Born here in 1984. My father's first posting with the Inter-American Development Bank. I left before I could remember it. Peru is something I carry as identity rather than memory.

  2. 1985–1989

    Santo Domingo · Dominican Republic

    Four years of Caribbean childhood. Blackouts, barbecues, and the sound of ceiling fans dying when the power cut. The Dominicans taught me early that happiness doesn't wait for the conditions to be right.

  3. 1989–1993

    Caracas · Venezuela

    I was eight when we arrived. At eleven, I watched what looked like a coup from our window, heard the explosions in the distance, and understood for the first time that the world outside could go sideways without warning. We were carjacked once, they just wanted the car, which in retrospect seems almost reasonable. Venezuela taught me to live in the present tense.

  4. 1993–1996

    Buenos Aires · Argentina

    Buenos Aires had a European gravity unlike anywhere else I had been in Latin America. Two years here, ages ten to twelve. My love for football and prime cut meats grew substantially. I also learned to dance Tango in school, though if you asked me to do that today, someone might lose an eye.

  5. 1996–2000

    Nassau · Bahamas

    Four years in Nassau. Sun, reef, conch fritters, and the kind of freedom that only small islands give. I learned to snorkel, coached U10 football (British football, mind you) at Fort Charlotte, and experienced my first category 4 hurricane, Floyd, in 1999. This was also the last posting my father had before he passed away. Nassau holds a lot.

  6. 2000–2002

    San José · Costa Rica

    For the first time, the country on my passport matched the one outside the window. My father's birthplace. We lasted two years, until my mother started missing Nicaragua, and missing it was reason enough to move us again.

  7. 2002–2003

    Managua · Nicaragua

    One year in Managua, just long enough to finish high school at the American Nicaraguan School. What stayed with me was the warmth: people who'd invite you into their home after a single conversation. After a childhood of short stays, I knew how rare that was.

  8. 2003–2005

    Toronto · Canada

    The first place I stopped following the family itinerary and chose for myself. I had been writing since I was ten, philosophy, poems, the occasional terrible lyric, and taught myself guitar somewhere along the way. Journalism at Sheridan College in Oakville felt like the natural next step, even if I knew I would never actually become a journalist. What I really wanted was a skill that could travel. CELTA and TESL gave me that. I left knowing how to teach English to adults and headed back to Nicaragua.

    Client Services Manager · Creative Niche (Toronto)

  9. 2005–2011

    Managua · Nicaragua

    Six years back, this time with purpose. I started in the classroom, first grade during the week, adults on weekends, and quickly learned that a teacher's salary in Nicaragua is not built for ambition. After two years I joined a new call centre and gave myself twelve months to get promoted. It took six. I moved into Training and HR, and spent the next four years building recruiting capabilities during extreme growth, 22 people when I arrived, 200 when I left. My mother's home country became the place I learned what leadership and hard work actually look like.

    HR, Recruitment & Training Development · Almori BPO

  10. 2011–2012

    Panama City · Panama

    Panama City had energy, but the bureaucracy had other ideas. You needed paperwork to get a job, and a job to get the paperwork. Schrödinger's employment. It was also the most humid place I had ever lived, which the regular blackouts did nothing to improve. One year and I was out.

    Client Services Manager · Creative Niche (Panama)

  11. 2012–2014

    San José · Costa Rica

    I came back to finally discover the country properly, one region at a time, every weekend somewhere new. Paradise on an installment plan. Then I met my future Austrian wife at a beach hostel. She had come to save the turtles. She ended up saving me instead. The year after we met, I moved to Austria.

    Client Services Manager · Creative Niche (San José)

    Community Relations Manager · Art Directors Club (San José)

  12. 2014–2021

    Vienna · Austria

    The year after I met my wife, I moved to Austria, and Vienna became the first place I chose to stay, in a country I now call home. I joined Strategyzer here, working with Fortune 500 teams on innovation across Europe, then moved to ServiceNow to lead technical training across EMEA. After a childhood of constant moving around the world, I found a place to call home.

    Lead Customer Experience Manager · Strategyzer

    Training Delivery Manager · ServiceNow

  13. 2021–Present

    Gmunden · Austria

    We moved to Gmunden in 2021 when our second daughter was born. It's the quietest, most majestic place I've ever lived in. Like Valhalla, but with tourists. I kept running ServiceNow's EMEA training from here, and now it's where I'm building Senseeing.

    Founder & Product Lead · Senseeing